Monthly Archives: August 2020

18th August 2020 – EA Lockside Service Statement

EA Notice received 17th August 2020
Attached and below are details of our planned lock working pattern to the end of the season.  Please be assured that where possible we will offer assisted passage if we get the opportunity outside the advertised assisted passage hours.  Where assisted passage is offered we encourage boaters to stay on their boats during locks, and lock keepers will assist mooring by using their boat hooks in the lock chamber.
We ask boaters to be understanding and bear with our staff as they do their best to help and support boaters.

Lock working patterns 2020 season 

Weekdays.
09.00 to 10.00 Hrs. Staff either undertake essential maintenance work at their sole site, or during this period attend their satellite site or sites, to ensure they are free from defect and are operational.
During this period staff will also undertake published site Covid cleaning. Lock staff to thoroughly wash down Pedestals, Beams, Hand Rails and Machinery that the public have used prior to shift commencing assisted passage. If the tasks are finished before 10.00 then assisted passage will start earlier.
10.00 to 13.00 Hrs. Full Assisted Passage. (Exception: weir work, comfort breaks or the need to attend another unstaffed site through breakdown etc)
13.00 to 14.00 Hrs. Meal Break.
14.00 to 16.00 Hrs. Published site Covid cleaning then Full Assisted Passage. (Exception: weir work, comfort breaks or the need to attend another unstaffed site through breakdown etc)
16.00 Hrs. to end of shift. Essential Site Maintenance and/or a return to satellite sites to inspect, close and undertake any necessary weir work. This also gives staff time to protect revenue streams including mooring regulation and providing access to essential services.
Weekends.
For the rest of the boating season every effort shall be made to single staff all sites utilising all available staff at the weekend. At these single staffed sites no maintenance work shall be undertaken and, following site Covid cleaning, the maximum amount of time should be devoted to assisted passage subject to the normal restrictions of meal breaks, weir work and comfort breaks etc.